We always enjoy the look on people’s faces when they receive their new electric bikes from us. But it’s made even more worthwhile when we receive feedback like Paul’s below…

“My experience with Super Soco, and specifically the Vmoto Soco team who have recently acquired the UK distribution of Super Soco bikes, has far exceeded my expectations for customer service and communication.

Due to a period of transition for the company, elements of my order were not fully processed as normal and it led to me contacting the company to enquire about the order.

As soon as the mistake was discovered there was an immediate effort to rectify the issue, and most importantly for myself, deliver the bike on the day I had requested. Although this time period was short, the team somehow managed to get the bike to me as promised, and kept me updated along the way.

Special thanks to Clive and Wendy for the communication, and Gareth who it was a pleasure to meet when he hand delivered and demonstrated the features of the bike for me.

I was already convinced I was making the correct choice in purchasing a Super Soco CPx from online reviews, but the customer service I have received has ensured I will recommend the company as a whole to others with complete confidence.”

Mr Paul Dickson